Issue Management
One system for clarity, action
and trust
With Dialog’s issue management platform, you manage all signals, alerts, and issues from one central hub.
Whether it’s residents’ concerns, internal notes, or political talking points, everything is structured, tracked, and shared with the right people.
This helps you maintain control over what’s happening in the community, respond faster, and build trust—inside and outside your organization.
Why issue management matters
Projects with social impact continuously generate signals: questions, complaints, media mentions, concerns, or conflicting interests. Without a solid system, information gets scattered, agreements are forgotten, and oversight is lost. An issue management system helps you organize, prioritize, and follow up on all these signals—so nothing falls through the cracks.
Everything in one place
All signals, alerts, and decisions come together in one clear overview. No more spreadsheets or inbox chaos—just one central platform for the entire team.
Smart structure
With Dialog’s issue management tool, you log issues along with all relevant information. You’ll always know what’s happening, where, and with whom.
From signal to resolution
New issues are automatically assigned to the right team members. Everyone knows what needs to happen—and what’s already done.
Connect stakeholders and project phases
What sets Dialog apart is the link between stakeholders, interests, and project phases. You’ll immediately see when a situation escalates into an issue. This gives you insight into priorities, allows early identification of bottlenecks, and helps you stay ahead of potential problems.
Prevention over reaction
With access to past information and earlier project data, you can anticipate more effectively. What was recorded before—by you, a colleague, or external party—is surfaced at the right time for the right person. This helps you resolve issues before they become problems, avoiding mistrust, delays, and communication noise.
User-friendly workflows
The platform supports structured workflows, so you work consistently and nothing gets overlooked. Whether it’s one project or multiple, you stay in control.
Integrates with your current tools
Dialog’s issue management system integrates with your communication tools. You work in a single environment, with reliable and up-to-date data.
Easy reporting
Create clear reports in just a few clicks. Filter by topic, location, or urgency and share insights with leadership, project teams, or clients.
Insights powered by DialogIQ
You remain in charge, but work faster, more carefully, and with stronger foundations. DialogIQ enhances your expertise with relevant insights from various sources and previous projects.
What can you do with Dialog’s platform?
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Centrally manage all alerts and signals
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Link issues to stakeholders, topics, and project phases
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Automatically assign and follow up on new issues
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Stay in control with dashboards and reports
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Connect with your current communication tools
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Gain insights with DialogIQ
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Proactively anticipate risks and bottlenecks
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Collaborate transparently in one system
With Dialog, you manage issues more efficiently, proactively, and with greater confidence.
Comparing issue management tools?
Looking for the best issue management solution for your organization? Dialog stands out through its combination of smart software, ease of use, and deep expertise in environmental management.
Who is Dialog for?
Dialog is built for professionals working on spatial and social challenges:
Environmental managers
Project leaders
Participation and communication advisors
Area developers
Policy makers
For complex projects
In large-scale projects, many interests, parties, and data sources converge. Dialog helps bring clarity, make connections, and apply information purposefully—from policy to execution.
Not just another storage tool, but a platform that gives your information meaning.
Whether you work for a municipality, housing corporation, consultancy, or utility provider, Dialog helps you structure, share, and utilize information.
Want to know more?
Schedule a 20 minute call with Rutger
Curious how Dialog’s platform helps your organization better manage issues and community signals? Schedule an informal chat and demo with Rutger den Hartog, managing partner of Dialog and expert in strategic stakeholder engagement. He will be happy to think along with you about a smart approach that works in your practice.
See Dialog in action
Learn how Dialog can drive your objectives
Learn more about our pricing
Get help in selecting the right plan for your project
Do you prefer to get in touch with Rutger by mail?
Or ready to try
Dialog yourself?
Curious about what Dialog can do for you? Request a free trial without any obligation.
Included in the trial:
✔ Single user project
✔ Access to all features
✔ Access to helpdesk
✔ Personal support
✔ Automatically ends after 1 month
Request demo