Terms
and conditions
Read about our conditions about the end-of-year promotion
1. Duration and Participation
• The registration runs from 1 October to 31 October 2026 inclusive.
• Participation is only possible if a signed agreement or confirmation of order has been received by 31 December 2026 at the latest.
• The project may be set up and used immediately during the promotion period.
• The licence fees for the new project will be €0 from the agreed start date
up to and including 31 December 2026.
• From 1 January 2027, the standard rate agreed in writing in advance
will automatically apply.
• The customer must immediately enter into a paid agreement covering at least the whole of 2027.
• Invoicing for 2027 will preferably take place annually in advance, effective from 1 January 2027.
2. What counts as a new project?
• The project has its own brief, project name, project area and
project manager.
• The project did not yet exist as an active or paid Dialog project prior to 1 October 2026.
• Moving, renaming, splitting or re-registering an existing
project does not count as a new project.
• Existing users or licences may not be administratively transferred to the promotional project
to replace existing turnover.
• A renewal or an existing quote issued before 1 October 2026 is not automatically covered by the promotion.
• In cases of doubt, Dialog will decide on the basis of pre-defined criteria.
• Extensions to existing licences are excluded from participation.
3. Minimum commitment
• a minimum of 3 paying users from 1 January 2027;
• a contract term of at least 12 months;
• a pre-agreed minimum number of users and annual fee;
• no reduction in the agreed minimum number of users during the contract period;
• adding extra users remains possible throughout 2027 at the standard
rate;
• The discount for 2026 cannot be converted into cash or offset against
other services.
4. Costs that are not free of charge
• Only the licence fees for the new project are free of charge.
• Any additional implementation, configuration, migration, customisation, integrations,
additional training and consultancy will still be charged.
• One standard kick-off meeting or basic training session may be included.
• Travel and accommodation costs are excluded from this offer.
• Work outside the standard configuration will be quoted in advance.
Do you have any questions about the promotion or our terms and conditions? Please feel free to contact us at rutger.den.hartog@getdialog.nl or on +31 6 20449429.
