Dialog for

Hospitals and
care organisations

Building and changing with care starts with a clear overview

The crane stands next to the emergency department entrance. A neighbour complains about early-morning construction traffic, the works council asks where staff will park, and the municipality wants to be sure the ambulance route stays clear. All at once, while care carries on as usual.

Hospitals and care organisations are at the heart of the community, literally and figuratively. With new construction, a renovation or the development of a healthcare campus, the whole neighbourhood is watching. And even more so with a sensitive decision, such as relocating a department, merging sites or opening a new care facility in a residential area. Patients and clients, staff, neighbours, GPs, ambulance services, the municipality and local politicians: everyone has an opinion, and often a fair one. Yet that information is scattered across departments, project teams and inboxes. Dialog helps care organisations organise this differently.

What does

One overview of all your stakeholders

Dialog do?

Dialog brings stakeholders, interests, issues and agreements together in one workspace. You see who is involved, what matters to them and what has already been discussed. Whether it's the client council, the residents' association or the alderman: your team works from the same picture. That way, the same question doesn't come in three times through three different routes and get three different answers.

Communicating sensitive decisions with care

When the care on offer changes, every word counts. With Dialog you plan your communication ahead, record what you discussed with whom and see where concerns are growing. You know who to inform first, you avoid people hearing the news from the paper, and you can show your board and regulators that you involved the community carefully.

Building while
care carries on

A building project at a hospital or care site often runs for years, and patients, visitors and staff keep coming the whole time. Dialog keeps all agreements with the community and the contractor in one place. You handle reports and complaints quickly, and knowledge stays in place even when the project team changes. That way you keep the community on your side, from the first plan to the day the new wing opens.

Less fragmentation. More insight. More control over your environment.

Want to know more?

Schedule a 20 minute call with Rutger

Wondering how Dialog can enhance your project? Schedule an informal chat and demo with Rutger den Hartog, managing partner of Dialog and expert in strategic stakeholder engagement. He will be happy to think along with you about a smart approach that works in your practice.